Refund and Dispute Policy

All sales are final for completed orders

SafetyProgramPro creates a custom written safety program PDF based on the answers you provide during intake. Because each program is generated specifically for your company and delivered instantly as a digital download, all sales are final once the program has been generated and made available for download on the /success page.

When we will issue a full refund

We will issue a full refund if any of the following applies:

• Program generation fails and cannot be completed within 24 hours of payment.
• You were charged but did not receive access to your program download.
• There was a duplicate charge or other billing error caused by us.

How to request a refund or report a billing issue

Email us at support@safetyprogrampro.com within 14 days of purchase. Include the company name you entered at checkout and a brief description of the issue. We will respond within 2 business days.

Chargebacks and disputes

Please contact us first if you have any billing concern. We resolve refund and charge issues directly and quickly, and we appreciate the chance to make it right before a dispute is opened.

Contact

SafetyProgramPro support: support@safetyprogrampro.com